Log scaler

  • Stop service

sudo systemctl stop InspireScaler30600.service

sudo systemctl stop InspireProductionServer-30354.service

sudo systemctl stop InspireContentManager-30353.service

 

  • Move in the the logs folder (/data/Quadient/InspireScaler/logs)

 

  • The files to check are

  • If are necessary to empty the file, it's will possible with the following command:

echo "" > NameOfTheLog.log

 

  • The most info is always in the server.log - in case of any issues with the app,  check this log first. 

 

  • Cleaning IPS and ICM logs

 

  • Now start the service in opposite order as were stopped. 

sudo systemctl start InspireContentManager-30353.service

sudo systemctl start InspireProductionServer-30354.service

sudo systemctl start InspireScaler30600.service

 

  • Verify that logs are getting filled correctly

 

Cache scaler

 

  • Cleaning cache:

Scaler:

  • cd /data/Quadient/InspireScaler/icm/internal/cache
  • remove or rename file ─ _certificates_.txt

 

IPS:

  • cd /data/Quadient/Inspire-Designer-data/working/InspireProductionServer-30354-cache
  • remove or rename file ─ _certificates_.txt

 

 

Log Interactive:

  • Stop service

sudo systemctl stop InspireInteractive.service

sudo systemctl stop InspireProductionServer-30354.service

sudo systemctl stop InspireContentManager-30353.service

 

 

  • Clean logs nteractive:

cd /data/Quadient/InspireInteractive/

echo "" > Default.log

cd ./advanced/

echo "" > Detail.log

echo "" > Other.log

echo "" > Requests.log

echo "" > Saml2Spring.log

echo "" > Spring.log

cd ./icm/

echo "" > icm-library.log

 

  • Cleaning IPS and ICM logs

 

  • Now start the service in opposite order as were stopped.

sudo systemctl start InspireContentManager-30353.service

sudo systemctl start InspireProductionServer-30354.service

sudo systemctl start InspireInteractive.service

 

 

 

  • Clean cache Interactive:
    • cd  /data/Quadient/Inspire-Designer-data/working/InspireProductionServer-30354-cache
    • remove/rename _certificates_.txt

 

 

In the ICM - find vcs:\\Interactive\.config\configuration.json and edit the DB connection string to the correct DB.